De-Escalation

Cooling Expressive Encounters

eLearning Program

A 20-minute eLearning course designed to provide best practices for cooling heated encounters.

After completion of this course, learners will be able to:

Understand and describe the concept of de-escalation
Cool “expressive encounters”
Apply safety considerations when dealing with a distressed personality

Did you know this program is a part of our Safe Workplace Unlimited Package?

Learn More Here

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